Last Updated: February 22, 2025
Welcome to Houston Badge Co.
We value your privacy and understand the importance of protecting personal
information, especially for our law enforcement, firefighter, and medical professional
customers. This privacy notice explains how we collect, use, and protect your
information.
Information We Collect
1. Professional and Personal Information
- Name and professional credentials
- Department or organization affiliation
- Contact information (email, phone, shipping address)
- Payment information (processed securely through third-party processors)
- Order history and product preferences
2. Website Usage Information
- IP address and device information
- Pages visited and time spent on our website
- How you found our website
- Shopping cart activity
3. Communications
- Customer service interactions
- Product inquiries and feedback
- Order confirmations and shipping updates
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Verify professional credentials when required
- Provide customer support
- Send order updates and shipping notifications
- Improve our products and services
- Send promotional materials (only with your consent)
- Comply with legal obligations
Information Sharing and Security
We Do Not Sell Your Information
We share information only when necessary:
- With shipping carriers to deliver orders
- With payment processors to complete transactions
- To verify professional credentials when required
- To comply with legal requirements
Security Measures
We protect your information using:
- Secure, encrypted connections
- Limited employee access
- Regular security assessments
- Secure payment processing (we never store complete credit card
information)
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Receive a copy of your data
To exercise these rights, contact us at:
gary@houstonbadge.com or call (479) 784-9949.
Professional Verification
When required for certain products, we may verify your professional credentials.
This process is:
- Secure and confidential
- Limited to necessary information only
- For our eyes only
- Stored securely with your order information
Website Cookies
We use essential cookies to:
- Maintain your shopping cart
- Process your orders
- Improve website functionality
You can control cookies through your browser settings, but this may limit some
website functions.
Children's Privacy
Our website and products are intended for adult professionals. We do not knowingly
collect information from individuals under 18.
Changes to This Notice
We may update this notice periodically. Significant changes will be:
- Posted on our website
- Noted at the top of this notice
- Communicated via email for major changes
Contact Information
For privacy questions or concerns:
- Email: gary@houstonbadge.com
- Phone: (479) 784-9949
- Mail: 1705 Rogers Ave., Fort Smith, AR 72901
California Privacy Rights
California residents have additional rights under the CCPA. For details or to exercise
these rights, contact us using the information above.